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Reviews and appeals

What decisions can be reviewed?

Applicants and licensees can apply to the Chief Executive for an internal review of a decision if:

  • an application for a licence has been refused
  • an application for renewal of a licence has been refused
  • a licence has been suspended
  • a licence has been cancelled
  • conditions have been imposed on a licence
  • an application to change a nominated officer has been refused
  • an inspector has seized a thing.

Interested people can also apply to the Chief Executive for an internal review of a decision if:

  • an application for a licence has been granted
  • a licence has been suspended
  • conditions have been imposed on a licence.

How to apply for a review of a decision

Reviews of decisions by the Chief Executive can be made by submitting an online application.

Review timeframes

Applicants and licensees

Applicants and licensees need to submit an application for internal review within 28 days of receiving an information notice about the decision, or if you didn't receive an information notice, within 28 days after the day you became aware of the decision.

Interested persons

Interested persons must submit an application for internal review within 28 days of information about the decision first appearing on the public register.

Licensees will be notified if an application for internal review is submitted by an interested person in response to a decision made about their licence.

Outcome of the review

An application for internal review does not immediately change the outcome of the original decision.

All parties to the application will receive a notice of the decision within 21 days of the application for internal review being made.

Cost of a review

There is no cost associated with submitting a review request to the Office of Industrial Relations. If you engage a third party to help you prepare your review application, you will be responsible for their costs.

Stay of operation of decision

An application for internal review does not override the result in the original decision. If you want the original decision to be set aside you can make an application to the Queensland Civil and Administrative Tribunal (QCAT) for a stay of a decision for a time set by QCAT.  If successful the decision will be suspended until either a review decision is made or a later date set by QCAT.

An application for a stay of decision can be made to QCAT.

Appeal to QCAT

You can apply to QCAT to undertake an review of the administrative decision reached by the Office of Industrial Relations. Licensees affected by a review decision made by an interested person are also able to appeal.

Applications must be lodged within 28 days of receiving the notice of decision.


Last updated 16 April 2018