To help licensees meet their reporting obligations, a reporting guide and template is available. Licensees will need to collect all information required for reporting throughout their licence period.
The reporting process consists of a series of questions within your licence portal. The requirement to maintain an accommodation register (if you supplied accommodation or were aware of accommodation being supplied during the reporting period) requires you to upload a document. Please see the ‘Accommodation’ section on this page for more information.
Licensees must report every six months. The first reporting period covers the six month period starting on the date the licence is granted or renewed. The second reporting period covers the six month period after the first reporting period ends.
Licensees have 28 days after the end of each reporting period to submit their report.
If you have problems submitting your report within the timeframe please contact us before your reporting period ends. You may incur a penalty if your report is submitted later than 28 days after the end of a reporting period.
To submit a report, sign in to your online portal.
Click on your profile located in the top righthand corner of the screen, select 'Licences' from the list which appears on the left of the page. Click on the 'Start Report' button located on the right of the page.
You will not be able to start your report until your reporting period ends.
You may exit a partially completed report and return at a later date. To do this you must ensure that the report has been saved prior to exiting the form. When you next log in, you can continue by accessing the form on the Reports page.
Once the form has been submitted, you cannot make any changes to the form.
Licensees must report on their operations to the Office of Industrial Relations. Failing to report within the timeframe may result in a fine, or the licence being suspended or cancelled.
Reports must include the following information:
Download the Reporting guide for the Queensland labour hire licence.
Licensees must report the number of workers registered and the number of workers supplied during the reporting period.
‘Workers registered’ means the ‘pool’ of workers or workers that are ‘on the books’ that could be provided at any given time (This includes workers that are currently being supplied).
‘Workers supplied’ means the total number of times a worker was provided by you to an employer over the reporting period (i.e. If one worker is supplied to Company A for two weeks, and then the same worker is supplied to Company B for another two weeks, the answer to this question would be ‘two workers supplied’).
Please note: If you have previously reported you do not supply visa workers, you must complete a change in circumstances form before starting your report.
Licensees must report the number of workers supplied under each of the following work visas:
Licensees must report on each type of work (such as casual work, permanent, fixed-term (contractual) and apprenticeship or traineeship arrangements) that has been offered to workers supplied during the reporting period.
If you did not supply workers during the reporting period, select the arrangements you would ordinarily enter into.
Licensees must also report if workers are paid according to a piecework arrangement and if workers accrue any entitlements. These entitlements include portable long service leave in the building and construction, or contract cleaning industries, sick leave and annual leave.
The industry the worker is working in must also be reported. For example, a worker supplied as an accountant to a mining company should be recorded in 'Mining', not 'Financial and insurance services'.
For the purposes of reporting, industries will be classified according to the Australian Bureau of Statistics Australian and New Zealand Standard Industrial Classification (ANZSIC).
The worker's occupation must be reported. For example, if you supplied an office worker to a mine site, you would record 'clerical and administrative workers'.
For the purpose of reporting, occupations will be classified according to ANZSCO – Australian and New Zealand Standard Classification of Occupations 2013.
The locations that workers have been supplied to perform work must also be reported. The licensee must report the local government area or region where they have provided workers over the six month reporting period.
The Queensland place names search can be used to find the local government area for a location.
Please note: If you previously reported you do not provide accommodation, you must complete a change in circumstances form before starting your report.
If licensees provide accommodation directly to workers, in connection with their supply to another person, the licensees must keep a register of accommodation with the following information:
This only includes accommodation provided by you, the licensee, directly to the worker. Accommodation provided by others (for example, the host employer) will be recorded under ‘aware of accommodation’.
If the licensee is aware that accommodation was provided by another person, to the best of their knowledge, the register must include (for each separate dwelling that is supplied):
The licensee must report on the other services provided by them, including whether or not a fee was charged for the service and the amount of the fee. They must also report on any services they are aware of being provided by another person, to the best of their knowledge.
Other services includes meals, transport and job finding services provided to labour hire workers.
Meals may include a meal allowance for workers to buy food, or regular meals given to workers. Transport means transportation that a licensee provided, either by payment or having performed, for workers to go to, from or carry out their work.
Licensees must report breaches of laws in relation to fitness and propriety, laws associated with labour hire providers obligations and safety and workers' compensation laws by either the licensee or the business relating to the licence.
Compliance with relevant laws is also a notifiable change in circumstance which must be reported within 14 days after the change.
Licensees must report on the number of notifiable incidents involving a relevant worker during the reporting period.
Reporting requirements do not affect obligations to both notify the regulator of notifiable incidents and keep a record of notifiable incidents.
They must also report on the number of applications for workers' compensation made during the reporting period.
Some details gathered via reporting, such as industry information and the location where labour hire workers are operating, will appear on the public register.
Certain information gathered via reporting may be shared with other relevant State and Commonwealth agencies.