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Right to Information

Right to Information (RTI) is the Queensland Government's approach to giving the community greater access to information, equal access across all sectors of the community, and appropriate protection for individuals' privacy. An individual has the right to request any information held by an agency and any documents containing their personal information.

The government will provide access to information it holds, unless it is not in the public interest to do so.

For more information about RTI rights, visit the Queensland Government website.

Check existing information

Our website contains information and documents which detail our services and business operations, many of which are accessible via our publication scheme. The publication scheme is designed to act as a 'route map' to assist people to find key information the department routinely publishes.

We also publish a disclosure log with our responses to right to information requests.

How to access information

Contact us before you make an RTI application

Please contact us to discuss the documents you are seeking, at:

Office of Industrial Relations
Right to Information
GPO Box 69, Brisbane Qld 4001
Ph: (07) 3406 9983
Email: OIR.RTI [at]

Lodge a RTI request

You are able to submit an application for access to information online at

If the information you request does not contain your personal information, you must pay an application fee of $49.70. This fee must be paid before your application can be processed. You may also be required to pay processing charges and access charges. There are no access charges if the documents are provided to you by email, on a CD or USB.

It is important to know that even though you submit a RTI application, Office of Industrial Relations may not provide you with the information you are seeking.

Next of kin right to information

Under the Right to Information Act 2009, a family member can apply to a government agency for access to information the agency holds about their deceased family member.

Amending personal information in a document

Under the Information Privacy Act 2009, you may apply for a document that contains your personal information to be amended if that document contains information that is inaccurate, incomplete, out of date or misleading. There is no fee for making this request.

You can submit an application using the Information privacy personal information amendment application form.

Submit your completed application to:
Office of Industrial Relations
Right to Information
GPO Box 69, Brisbane Qld 4001
Ph: (07) 3406 9983
Email: OIR.RTI [at]

Appeal an RTI decision

If you are not satisfied with a decision made by the Office of Industrial Relations in relation to a RTI or IP application, you can apply for a review of the decision. You can do this by:

  • requesting an internal review in writing to the Office of Industrial Relations within 20 business days of the date of the written decision. A person at the same level or more senior to the original decision-maker will make a new decision
  • requesting an external review in writing to the Office of the Information Commissioner Queensland within 20 business days of the date of the written decision.  The Information Commissioner may try to mediate a settlement between the parties or make a new decision.

Further information about RTI in Queensland is available at and the whole of government RTI website at

Last updated 10 July 2018